jonnymorris wrote:
I was amazed at how so many people sent their iMacs back five times or more and still didn't get one without something "wrong", although we're talking minute imperfections here, nothing that would stop a normal punter from using and enjoying the machine, heck most people probably wouldn't even notice them.
A lot of people buy Macs (and pay the extra money) because they're used to "PCs have problems, Macs are perfect," so when there are imperfections (however minor) people are unhappy. I think this is completely understandable - I've recommended Apple desktop hardware to my employers in the past (despite its price) because when I had them buy some, I could be confident that it would be issue-free and I'd enjoy using it. But with the new iMac refresh having so many issues, I can't really do that anymore - the possibility of getting something with cracked glass, a discolored screen, etc. and having to waste time and money sending it back is just as great as with cheaper hardware.
Laptops, on the other hand, are a different story - I bought a newly refreshed (new graphics) 13" Macbook Pro last week and am extremely happy with my decision so far - even though I could get some higher-spec PC laptops for the price none even compare to the package as a whole (PC laptops seem to be battery life, decent CPU, decent graphics, lightweight/small, build quality, pick only 2). I also always recommend Apple laptops to my friends, family, and employers because really nothing compares.