SGI: Discussion

Supportffolio - what's with the time?

tingo
Stranger
Who joined June 26, 2010, 5:40 p.m.
and authored 19 notes
Wrote the following at July 3, 2010, 11:46 a.m...
So, today I tried to login at SGI Supportfolio again (I created my account only a week ago, and yes - I did login and change the password), but failed. So I tried the "forgot password" link, got a mail with a temporary password, but when I now try to login I get this: "Your account has been inactivated due to inactivity for more than a year.". Huh? My account is only about a week old, how can it have been inactive for a year?
Is SGIs support web site running in warp speed?

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Torfinn
smj avatar
smj
Member
Who joined Nov. 12, 2007, 8:54 p.m.
and authored 52 notes
Wrote the following at July 5, 2010, 2:36 p.m...
I realize almost two days have passed, but it's working for me now with an account created on June 2nd. Clearly "your mileage may vary..."

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tingo
Stranger
Who joined June 26, 2010, 5:40 p.m.
and authored 19 notes
Wrote the following at July 6, 2010, 7:04 a.m...
Yep, and mine is not working. I have sent mail to SGI support, we'll see what they figure out.
Update : well, they couldn't explain why this happened, but they fixed my account quick enough.
And a fast response time too!
Nice!

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Torfinn